Reservations Bookings
You can easily book a taxi via our website. Select your pick-up and drop-off location, pick-up time, and confirm the reservation to secure your ride.
Yes, you can change your reservation by contacting our customer service. We are happy to assist you with time or location adjustments, depending on availability.
Please check your spam folder or contact our customer service. We can help you confirm the booking and ensure you receive all the necessary information.
For guaranteed availability, we recommend booking as early as possible. Last-minute bookings are also possible, subject to availability.
Yes, you can specify the number of passengers and luggage when booking. We will provide a suitable vehicle to meet your needs.
Rates Costs
Our rates are calculated based on the distance and time of the ride. For an accurate price, please use our online calculator.
There are no extra charges for regular luggage. For larger pieces of luggage, please contact us to inquire about possible surcharges.
We do not charge extra rates for rides during the weekend or at night. You always pay the pre-calculated price.
Yes, we offer special rates for return journeys. Please contact us for a quote if you would like to book a return trip.
Our rates are transparent and fixed after booking. There will be no unexpected costs unless you request additional stops or a different route.
Flight info Delay
Our drivers track your flight information. In the event of a delay, we will automatically adjust the pick-up time so that you do not have to worry about additional costs.
Yes, you can provide your flight number during the reservation. This helps us to monitor your arrival or departure time and adjust the schedule if necessary.
Yes, you will receive the contact details of your driver. You can reach him directly for updates or changes in case of a delay.
Please contact us if your flight has been cancelled. We are happy to help you cancel or reschedule your reservation without additional costs.
If your arrival time changes, please let us know. We will adjust your driver's pick-up time to best serve you.
Payment Options
We accept credit cards, iDEAL, cash, and various other secure payment methods. You can choose what works best for you.
Yes, cash payment is possible. Please indicate this when making your reservation so that the driver is prepared for this.
Absolutely, we use secure and certified payment systems to protect your data and make your payment secure.
Normally payment is completed on or before the ride. Please contact us for specific situations where payment afterwards is possible is.
Yes, we can send an invoice by email for business and private trips. Request this during the booking or contact our customer service.
Cancellation Change
Yes, you can cancel your reservation. Please refer to our cancellation policy to see if any charges apply.
You can make changes by contacting our customer service. We will adjust your reservation where possible.
Cancellation fees may apply depending on the time of cancellation. Please see our cancellation policy for more information.
Yes, you can change the pick-up time by contacting our customer service. We adjust this based on availability.
It is possible to change the pick-up location depending on availability. Please contact our customer service to arrange this.
Special Requests
Yes, you can indicate a preference for a driver. We will do our best to accommodate your request, subject to availability.
Yes, please indicate when booking how much luggage you will be taking with you. We provide a vehicle with enough space.
Yes, we can provide child seats upon request. Please indicate this when booking so that we can arrange this.
Absolutely, we can provide assistance for passengers with special needs. Please contact us to submit your request.
Yes, we offer the option to reserve your ride in an electric car. Please indicate this during your booking so that we can arrange an environmentally friendly vehicle for you.